Patient Concierge & Medical Front Desk

Northwest Human Services, Inc; Salem (OR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare insurance

403(b) retirement plan

Flexible Spending Account

PTO

Paid holidays

Continuing education

Gym membership

Job summary

Northwest Human Services, Inc. (NWHS) is a nonprofit clinic with a West Salem location in Salem, OR. The Medical Receptionist provides front-desk support, greets patients, and helps with check-in, scheduling, and basic billing tasks to keep the clinic running smoothly.

We offer comprehensive benefits and a mission-driven environment focused on accessible, compassionate care. If you value organization, empathy, and teamwork, NWHS invites you to apply.

Qualifications

• High school diploma or equivalent.
• Ability to interact effectively, professionally, and courteously with patients, visitors, and coworkers.
• Strong computer and typing skills.

Responsibilities

• Schedule appointments and help coordinate changing provider schedules.
• Verify insurance and responsible-party information.
• Prepare patient records, encounter forms, and other necessary paperwork.
• Collect copays, deductibles, and applicable fees.

Skills

Strong computer skills

Typing skills

Professional communication

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

Northwest Human Services, Inc. (NWHS) is a nonprofit clinic with a West Salem location in Salem, OR. The Medical Receptionist provides front-desk support, greets patients, and helps with check-in, scheduling, and basic billing tasks to keep the clinic running smoothly.

We offer comprehensive benefits and a mission-driven environment focused on accessible, compassionate care. If you value organization, empathy, and teamwork, NWHS invites you to apply.