Patient Care Concierge | Front Desk & Patient Support

Fast Pace Health; Woodbury (TN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Holiday pay

PTO

Medical coverage

Dental coverage

Vision coverage

Work-Life balance

Job summary

Fast Pace Health in Woodbury, TN is seeking a Patient Care Specialist to provide administrative support, greet and register patients, and maintain accurate demographics and insurance information. You will manage front-office tasks and communicate effectively with patients and clinic staff to ensure a welcoming experience.

The role involves cross-training for back-office duties, assisting with insurance processes, and upholding compliance and patient privacy in a fast-paced clinic environment.

Qualifications

• High School Diploma or its equivalent is required.
• Current CPR certification is preferred (Level 1).
• 1 year of customer experience is preferred, ideally in urgent care settings.

Responsibilities

• Greet, register, and discharge patients with a high level of service.
• Input patient demographics and financial information accurately at registration.
• Verify and update patient insurance information at registration.
• Explain insurance co-pays, deductibles, and coverage details to patients.

Skills

Customer Service

Communication

Teamwork

Education

High School Diploma or equivalent

Tools

MS Outlook

MS Word

MS Excel

Job description

Fast Pace Health in Woodbury, TN is seeking a Patient Care Specialist to provide administrative support, greet and register patients, and maintain accurate demographics and insurance information. You will manage front-office tasks and communicate effectively with patients and clinic staff to ensure a welcoming experience.

The role involves cross-training for back-office duties, assisting with insurance processes, and upholding compliance and patient privacy in a fast-paced clinic environment.