Patient Care Concierge

Fast Pace Health; West Meade (TN); On-site; USD 34,000 - 42,000; Full time

Job summary

Fast Pace Health is seeking a Patient Care Specialist in Tennessee to deliver frontline administrative support for patient registration, insurance processing, and scheduling under nursing supervision. You will greet patients, input demographics, verify insurance, collect payments, and maintain a welcoming, compliant front desk environment while collaborating with clinical staff.

Candidates should have at least a high school diploma and customer service experience; CPR may be valued.

Qualifications

• Level 1: High School Diploma or its equivalent with a current CPR license and at least 1 year of customer experience, preferably urgent care
• Level 2: High School Diploma or its equivalent with a current CPR license and 3 years’ experience in billing and coding plus intermediate computer skills
• Level 3: High School Diploma or its equivalent with a current CPR license and 3 years’ experience in billing and coding plus intermediate computer skills

Responsibilities

• Greet, register, and discharge patients with a high level of customer service
• Input patient demographics and financial information at registration
• Verify and update patient insurance information at registration
• Maintain knowledge of medical insurance plans, co-pays, deductibles, and coverage
• Promote a clean, welcoming front desk and assist with back-office duties as needed

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or equivalent with CPR license

Tools

MS Outlook

MS Word

MS Excel

Job description

Fast Pace Health is seeking a Patient Care Specialist in Tennessee to deliver frontline administrative support for patient registration, insurance processing, and scheduling under nursing supervision. You will greet patients, input demographics, verify insurance, collect payments, and maintain a welcoming, compliant front desk environment while collaborating with clinical staff.

Candidates should have at least a high school diploma and customer service experience; CPR may be valued.