Patient Care Concierge

Fast Pace Health

Carthage (MS)

On-site

USD 32,000 - 52,000

Full time

2 days ago
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Benefits offered by this job

Holiday pay
PTO
Medical insurance
Dental insurance

Job summary

Fast Pace Health is seeking a Patient Care Specialist to provide administrative and patient-facing support in a busy clinic. You will register patients, collect demographics and insurance details, and verify coverage while ensuring a welcoming, courteous environment for every visitor.

The role requires a high school diploma or equivalent, CPR certification, and 1 year of customer service experience; opportunities exist to cross-train on back-office tasks. MS Office proficiency is expected.

Qualifications

  • High School Diploma or equivalent with CPR certification and at least 1 year of customer service experience.
  • Level 2/3 require CPR and 3 years of billing/coding or related experience.
  • Proficiency with MS Office (Outlook, Word, Excel) and basic PC skills.

Responsibilities

  • greet, register, and discharge patients with excellent service.
  • input patient demographics and insurance at registration accurately.
  • verify and update insurance information; stay current on government and commercial plans.
  • handle front-desk tasks and cross-train for back-office duties as needed.
  • maintain cleanliness and organization of the reception area; support team with clinic processes.

Skills

Customer service
Front desk
MS Outlook
MS Word
MS Excel
Typing 70–100 wpm

Education

High School Diploma or equivalent

Tools

MS Outlook
MS Word
MS Excel

Job description

Fast Pace Health is seeking a Patient Care Specialist to provide administrative and patient-facing support in a busy clinic. You will register patients, collect demographics and insurance details, and verify coverage while ensuring a welcoming, courteous environment for every visitor.

The role requires a high school diploma or equivalent, CPR certification, and 1 year of customer service experience; opportunities exist to cross-train on back-office tasks. MS Office proficiency is expected.

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