Patient Care Concierge & Front Office Coordinator

Fast Pace Health; Greenacres (MS); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Holiday pay

PTO

Medical

Dental

Vision

Work-Life balance

Job summary

Fast Pace Health is seeking a Patient Care Specialist to provide exceptional front-office support, patient registration, and insurance processing. The role emphasizes friendly customer service, accurate data entry, and coordination with clinicians to ensure smooth patient flow.

The position requires a High School Diploma and experience with MS Office; training is provided for back-office tasks and compliance procedures. Join a community-focused clinic that values teamwork.

Qualifications

• High School Diploma or equivalent with CPR license and 1 year of customer experience.
• High School Diploma or equivalent with CPR license and 3 years of billing experience preferred.
• Strong Microsoft Office skills (Word/Excel) and basic typing ability.

Responsibilities

• Greet, register, and discharge patients with a high level of customer service.
• Cross-train for back-office duties within scope of practice.
• Collect and input patient demographics and financial information at registration.
• Verify and update patient insurance information at registration.
• Understand medical insurance plans and coverage details.
• Communicate effectively with patients and clinical staff; manage patient flow.
• Coordinate medical records transfer as needed for continuity of care.
• Maintain clean reception area and office space; support team.
• Complete mandatory compliance training and adhere to procedures.
• Perform other duties as assigned by management.

Skills

Customer service

Front desk

Insurance verification

MS Outlook

Data entry

Communication

Education

High School Diploma

Tools

MS Outlook

Word

Excel

Job description

Fast Pace Health is seeking a Patient Care Specialist to provide exceptional front-office support, patient registration, and insurance processing. The role emphasizes friendly customer service, accurate data entry, and coordination with clinicians to ensure smooth patient flow.

The position requires a High School Diploma and experience with MS Office; training is provided for back-office tasks and compliance procedures. Join a community-focused clinic that values teamwork.