Patient Care Concierge & Front Desk Coordinator

FIRST CHOICE COMMUNITY HEALTH CENTERS INC; Spring Lake (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

FIRST CHOICE COMMUNITY HEALTH CENTERS INC is seeking a Patients Services Representative in Spring Lake, NC. In this role, you will coordinate patient care, manage office operations, and serve as the first point of contact for patients. Key responsibilities include patient check-in/check-out, managing billing information, and providing exceptional customer service.

The ideal candidate will possess strong communication and organizational skills and have experience in a medical or dental setting. Embrace a positive environment focused on patient care and support.

Qualifications

• Ability to read and interpret various documents.
• Ability to write routine reports and handle patient inquiries.
• Good verbal and written skills for effective communication.

Responsibilities

• Check-in/check-out patients and manage billing information.
• Provide forms for patients and ensure data accuracy.
• Schedule patient appointments and verify demographic details.
• Assist billing department with research on payment denials.

Skills

Communication skills

Organizational skills

Attention to detail

Basic mathematics

Education

High School diploma with two years of medical/dental experience

Tools

Microsoft Word

Microsoft Excel

Computerized accounting/billing systems

Job description

FIRST CHOICE COMMUNITY HEALTH CENTERS INC is seeking a Patients Services Representative in Spring Lake, NC. In this role, you will coordinate patient care, manage office operations, and serve as the first point of contact for patients. Key responsibilities include patient check-in/check-out, managing billing information, and providing exceptional customer service.

The ideal candidate will possess strong communication and organizational skills and have experience in a medical or dental setting. Embrace a positive environment focused on patient care and support.