Patient Care Concierge & Front Desk Advocate

FYZICAL Therapy & Balance Centers; Raleigh (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

RBR PT in Raleigh, NC is seeking a Customer Service Representative to greet patients, schedule appointments, and coordinate referrals. This role serves as the first point of contact and liaison between patients and clinicians, ensuring smooth daily operations with accurate data handling.

The ideal candidate will be a strong communicator, highly organized, and capable of handling multiple tasks in a fast-paced environment, contributing to a positive patient experience at every visit.

Qualifications

• High school diploma or equivalent.
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Responsibilities

• Handle patient scheduling and multi-phone line.
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Skills

Great communicator

Multitasker

Detail-oriented

Positive attitude

Good work ethic

Empathetic

Education

High school diploma or equivalent

Job description

RBR PT in Raleigh, NC is seeking a Customer Service Representative to greet patients, schedule appointments, and coordinate referrals. This role serves as the first point of contact and liaison between patients and clinicians, ensuring smooth daily operations with accurate data handling.

The ideal candidate will be a strong communicator, highly organized, and capable of handling multiple tasks in a fast-paced environment, contributing to a positive patient experience at every visit.