Patient Care Concierge - Dental Front Desk with Benefits

Ncimplant; Raleigh (NC); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Retirement plan

Vision insurance

Résumé du poste

Nu Image Surgical Center in Raleigh, NC is seeking a Patient Care Coordinator to be the first contact for patients. You will manage check-in/out, scheduling, and communications to ensure a smooth, friendly experience.

The role requires excellent communication, strong organization, multi-tasking in a fast-paced dental office, and proficiency with dental practice management software. Team collaboration supports clinical staff and office operations.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to multi-task in a fast-paced environment.
• Proficient in dental practice management software.
• Previous experience in a dental or medical office preferred.

Responsabilités

• Patient Check-In and Check-Out: Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate.
• Payment Collection: Collect co-payments and manage billing inquiries.
• Appointment Scheduling: Schedule patient appointments and manage the calendar efficiently.
• Communication: Answer phone calls and emails promptly, providing accurate information and assistance.
• Referrals Management: Communicate with referring offices and follow up with patients as necessary.
• Schedule Preparation: Prepare daily schedules for the dental team and ensure all appointments are properly coordinated.
• Team Collaboration: Work closely with the clinical team to ensure seamless patient care and office operations.

Connaissances

Communication skills

Organizational skills

Multi-tasking

Customer service

Outils

Dental practice management software

Description du poste

Nu Image Surgical Center in Raleigh, NC is seeking a Patient Care Coordinator to be the first contact for patients. You will manage check-in/out, scheduling, and communications to ensure a smooth, friendly experience.

The role requires excellent communication, strong organization, multi-tasking in a fast-paced dental office, and proficiency with dental practice management software. Team collaboration supports clinical staff and office operations.