Clinic Patient Concierge & Scheduling Specialist

Benchmark Physical Therapy and Wellness Center, LLC; New Bern (NC); Presencial; USD 36.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual Charity Day

Medical, Dental, Vision, Life, STD, LT

401K + company match

Descripción de la vacante

Benchmark Physical Therapy and Wellness Center, LLC in New Bern, NC is seeking a Patient Care Coordinator to join our team. The PCC-I supports clinic growth through efficient patient intake and practice management, working with the Clinic Director to implement smooth procedures and uphold our mission and values.

The position emphasizes exceptional customer service, multi-program multitasking, and accurate handling of referrals, schedules, and insurance verifications.

Formación

• High School Diploma or equivalent required.
• Strong communication skills with patients and staff.
• Able to multitask and handle multiple computer programs.
• Must manage time effectively and present information clearly.

Responsabilidades

• Collect all money due at the time of service.
• Convert referrals into evaluations and schedule patient visits.
• Verify insurance coverage for patients and maintain front office organization.
• Provide excellent customer service and create an inviting clinic atmosphere.
• Make welcome calls and monitor patient arrival rates to ensure smooth flow.
• Manage clinic schedule, document routing, overtime, and non-clinical paperwork.

Conocimientos

Communication skills

Multitasking

Time management

Presentation skills

Educación

High School Diploma or equivalent

Descripción del empleo

Benchmark Physical Therapy and Wellness Center, LLC in New Bern, NC is seeking a Patient Care Coordinator to join our team. The PCC-I supports clinic growth through efficient patient intake and practice management, working with the Clinic Director to implement smooth procedures and uphold our mission and values.

The position emphasizes exceptional customer service, multi-program multitasking, and accurate handling of referrals, schedules, and insurance verifications.