Patient Care Concierge & Clinic Coordinator

UC Health

Cincinnati, Northern (OH, KY)

Hybrid

USD 42,000 - 64,000

Full time

14 days+

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

UC Health is seeking a Clinic Administrative Support role in Cincinnati to serve as a patient-focused liaison before and after visits. The position supports clinics and providers, maintains department workflows, and ensures patient satisfaction throughout the clinic.

The role includes scheduling, data entry in the EMR, chart preparation, and coordination of pre-visit activities. Ideal candidates have strong customer service, multitasking, and training abilities to support a busy ambulatory

Qualifications

Minimum: High School Diploma or GED.
Preferred: Associates Degree.
Minimum: 2 Years equivalent experience.
Preferred: 3–5 Years equivalent experience.
Excellent customer service skills.
Ability to multitask and work independently.
Excellent interpersonal skills.
Ability to train others as needed.

Responsibilities

Ambassador of care for patients before and after visits; support clinics and providers.
Manage scheduling, calendars, and patient communications.
Assist providers in documenting notes and orders in the EMR; prepare charts and records.
Perform pre-visit planning, registration, and related paperwork; oversee pre-authorizations as needed.
Train new staff or internal transfers; act as liaison for scheduling and workflow.
Maintain documents, forms, and compliance-related tasks within the clinic.