Patient Care Concierge

Center For Sight; Mount Pleasant (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(K) Company Match

Medical and Dental Insurance

Vision Benefits

Flexible Spending Accounts

Disability Insurance

Life Insurance

Continuing Education

Paid Time Off

Job summary

US Eye is seeking a Patient Care Representative to greet patients and manage front-desk activities at our Mount Pleasant location. You will verify information, assist patients with questionnaires, print schedules, and handle checkout processes with accuracy and courtesy.

The role requires excellent communication, ability to multi-task in a fast-paced setting, and a commitment to delivering a positive patient experience.

Qualifications

• High school diploma required.
• Experience with Microsoft Office products.
• Prior experience in a customer service role.
• Associate’s degree preferred.

Responsibilities

• Greet and direct all patients, visitors, and staff upon entry of the practice.
• Verify information and assist with questions on patient questionnaires and forms.
• Print daily schedules for physicians and teams.
• Attend to walk-in patients and scheduling inquiries.
• Collect co-payments and account balances during checkout.
• Complete appointment confirmations and essential reports.
• Perform additional administrative duties as needed.

Skills

Customer service

Multi-tasking

Education

High school diploma

Associate’s degree (preferred)

Tools

Microsoft Office

Job description

US Eye is seeking a Patient Care Representative to greet patients and manage front-desk activities at our Mount Pleasant location. You will verify information, assist patients with questionnaires, print schedules, and handle checkout processes with accuracy and courtesy.

The role requires excellent communication, ability to multi-task in a fast-paced setting, and a commitment to delivering a positive patient experience.