Patient Care Specialist - Front Desk & Patient Experience

US Eye; Mount Pleasant (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(K) Company Match

Medical and Dental Insurance

Vision Benefits

Flexible Spending Accounts

Pet Insurance

Disability Insurance

Life Insurance

Continuing Education

Paid Time Off

Job summary

US Eye is seeking a Patient Care Representative in Mount Pleasant, SC. You will be the first and last contact for patients, ensuring a warm, organized experience and accurate information handling.

Responsibilities include greeting patients, guiding check-ins, and supporting scheduling, chart updates, and payments. Prior experience in customer service and proficiency with Microsoft Office are preferred. This full-time role offers comprehensive benefits and growth opportunities.

Qualifications

• High school diploma required.
• Experience with Microsoft Office products.
• Prior experience in a customer service role preferred.
• Ability to respond to patient requests in a positive manner under pressure.

Responsibilities

• Greet and direct patients, visitors, and staff at the practice entrance.
• Verify information and assist with patient questionnaires and forms.
• Print daily schedules for team/physician, manage appointment calendars.

Skills

Customer service

Multitasking

Communication

Education

High school diploma

Tools

Microsoft Office

Job description

US Eye is seeking a Patient Care Representative in Mount Pleasant, SC. You will be the first and last contact for patients, ensuring a warm, organized experience and accurate information handling.

Responsibilities include greeting patients, guiding check-ins, and supporting scheduling, chart updates, and payments. Prior experience in customer service and proficiency with Microsoft Office are preferred. This full-time role offers comprehensive benefits and growth opportunities.