Patient Care & Clinic Operations Coordinator

Parkland Health; Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Parkland Health in Dallas, Texas seeks a dedicated Patient Service Representative to provide patient-centered care and operational support to our medical team. You will ensure optimal patient experiences, coordinate activities in clinical areas, and assist with patient data collection and office functions.

The ideal candidate will have experience in a healthcare setting, excellent communication skills, and the ability to problem-solve effectively. We offer a supportive environment where patients feel welcome and valued.

Qualifications

• Three years of customer service experience, preferably in a healthcare setting.
• Bilingual skills preferred.
• Familiarity with medical terminology.

Responsibilities

• Perform patient service activities and coordinate with the clinical team.
• Assist patients and families with directions and inquiries.
• Document patient care intake information accurately.

Skills

Customer service experience

Communication skills

Problem solving

Detail oriented

Basic clerical skills

Job description

Parkland Health in Dallas, Texas seeks a dedicated Patient Service Representative to provide patient-centered care and operational support to our medical team. You will ensure optimal patient experiences, coordinate activities in clinical areas, and assist with patient data collection and office functions.

The ideal candidate will have experience in a healthcare setting, excellent communication skills, and the ability to problem-solve effectively. We offer a supportive environment where patients feel welcome and valued.