Patient Care Coordinator – Clinic Operations & Experience

Amen Clinics, Inc., A Medical Corporation; Irving (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Amen Clinics, Inc., A Medical Corporation in Dallas/Irving, TX seeks a Patient Care Coordinator to support Clinic Director and psychiatrists with administrative tasks. The PCC enhances patient experience, coordinates with staff, and ensures timely communication.

The role emphasizes patient confidentiality, EMR accuracy, appointment scheduling, payments, and customer service in a high-energy team focused on health and wellness.

Qualifications

• Must have high school diploma.
• Experience in clinical setting preferred.
• HIPAA knowledge and patient privacy.
• Excellent communication and organizational skills.
• Ability to handle payments and EMR updates.

Responsibilities

• Greet, check-in, and check-out patients.
• Handle patient inquiries, calls, and emails.
• Maintain accurate EMR and correspondence in the EMR system.
• Collect and post patient payments.
• Schedule and manage appointments.
• Provide support to the clinic director and doctors.
• Provide supplement and nutraceutical information to patients.
• Maintain patient confidentiality according to HIPAA/HITECH.

Skills

Patient communication

HIPAA compliance

Multitasking

Phone etiquette

Team collaboration

Education

High School Diploma

Medical Assistant Certificate

Associate's Degree

Job description

Amen Clinics, Inc., A Medical Corporation in Dallas/Irving, TX seeks a Patient Care Coordinator to support Clinic Director and psychiatrists with administrative tasks. The PCC enhances patient experience, coordinates with staff, and ensures timely communication.

The role emphasizes patient confidentiality, EMR accuracy, appointment scheduling, payments, and customer service in a high-energy team focused on health and wellness.