Patient Care & Clinic Operations Coordinator

Parkland Health and Hospital System (PHHS); Dallas (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

A healthcare facility in Texas seeks a Patient Service Coordinator responsible for providing patient-centered care and operational support to ensure an optimal patient experience. The role involves coordinating activities, assisting with patient data collection, and ensuring smooth patient flow. Ideal candidates will have customer service experience, particularly in healthcare, and strong communication skills, with familiarity in medical terminology preferred. This position emphasizes collaboration and problem-solving in dynamic environments.

Qualifications

• Must have three years of customer service experience, preferably in a medical/healthcare/health insurance setting.
• Must have demonstrated communication skills to include above average verbal skills.
• Must have working knowledge of medical terminology.

Responsibilities

• Ensures patient and family comfort, safety, privacy and confidentiality at all times.
• Greets patients and families, making them feel welcome and wanted.
• Assists patients and families with directions and inquiries.

Skills

Customer service experience

Communication skills

Analytical skills

Medical terminology knowledge

Problem-solving skills

Bilingual skills

Job description

A healthcare facility in Texas seeks a Patient Service Coordinator responsible for providing patient-centered care and operational support to ensure an optimal patient experience. The role involves coordinating activities, assisting with patient data collection, and ensuring smooth patient flow. Ideal candidates will have customer service experience, particularly in healthcare, and strong communication skills, with familiarity in medical terminology preferred. This position emphasizes collaboration and problem-solving in dynamic environments.