Patient Services & Clinic Support Specialist

Parkland Health and Hospital System (PHHS); Dallas (TX); On-site; USD 32,000 - 50,000; Full time

Job summary

Parkland Health and Hospital System (PHHS) in Dallas seeks a dedicated professional to provide patient-centered care and operational support in a clinical setting. The candidate will be responsible for ensuring optimal patient experience, coordinating clinical activities, and handling patient data.

The ideal candidate should have customer service experience, preferably in the medical field, strong communication skills, and familiarity with medical terminology. This position is essential to maintaining patient flow and satisfaction within our healthcare teams.

Qualifications

• Three years of customer service experience, preferably in healthcare.
• Bilingual skills preferred.
• Completion of medical terminology coursework is a plus.

Responsibilities

• Provide patient-centered care and operational support.
• Coordinate activities to ensure optimal patient flow.
• Assist with patient data collection and screenings.

Skills

Customer service

Communication skills

Medical terminology

ICD-9 CM coding knowledge

Familiarity with electronic health records

Analytical skills

Job description

Parkland Health and Hospital System (PHHS) in Dallas seeks a dedicated professional to provide patient-centered care and operational support in a clinical setting. The candidate will be responsible for ensuring optimal patient experience, coordinating clinical activities, and handling patient data.

The ideal candidate should have customer service experience, preferably in the medical field, strong communication skills, and familiarity with medical terminology. This position is essential to maintaining patient flow and satisfaction within our healthcare teams.