Patient Access & Care Coordinator

Parkland Health; Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Parkland Health in Dallas, Texas, is looking for an individual to provide patient-centered care and operational support. This role is crucial in ensuring an optimal patient experience while managing clinical activities.

Successful candidates will have strong customer service and communication skills, preferably with experience in healthcare settings. Responsibilities include coordinating patient flow, assisting with registrations, and addressing patients’ needs to enhance satisfaction.

Qualifications

• Three years of customer service experience, preferably in healthcare.
• Bilingual skills preferred.
• Must be detail-oriented with strong analytical skills.

Responsibilities

• Provide patient-centered care and operational support.
• Facilitate smooth patient flow and assist with registrations.
• Work collaboratively to exceed patient expectations.

Skills

Customer service skills

Communication skills

Familiarity with ICD-9 and CPT codes

Medical terminology knowledge

Analytical skills

Job description

Parkland Health in Dallas, Texas, is looking for an individual to provide patient-centered care and operational support. This role is crucial in ensuring an optimal patient experience while managing clinical activities.

Successful candidates will have strong customer service and communication skills, preferably with experience in healthcare settings. Responsibilities include coordinating patient flow, assisting with registrations, and addressing patients’ needs to enhance satisfaction.