Senior Medical Practice Lead - Patient Care & Operations

Parkland Health and Hospital System (PHHS); Dallas (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Parkland Health and Hospital System (PHHS) in Dallas, Texas, seeks a lead worker for Medical Practice Assistants. This role involves coordinating patient-centered care and providing operational support to ensure an optimal patient experience. Candidates should have five years of customer service experience in a medical setting, as well as two years in a medical practice environment. Strong communication skills and proficiency in medical terminology are essential. This position also emphasizes team collaboration and a commitment to patient satisfaction.

Qualifications

• Must have five years of customer service experience, preferably in a medical/healthcare setting.
• Must have two years of experience in a Medical Practice environment.
• Bilingual skills preferred.

Responsibilities

• Serves as a lead worker for Medical Practice Assistants.
• Acts as primary preceptor and provides training to employees.
• Ensures documentation exists for training that has occurred.
• Collaborates in the coordination of operational activities.

Skills

Customer service experience

Communication skills

Medical terminology knowledge

Problem-solving

Technological proficiency

Education

None

Tools

Electronic medical records

Standard office equipment

Job description

Parkland Health and Hospital System (PHHS) in Dallas, Texas, seeks a lead worker for Medical Practice Assistants. This role involves coordinating patient-centered care and providing operational support to ensure an optimal patient experience. Candidates should have five years of customer service experience in a medical setting, as well as two years in a medical practice environment. Strong communication skills and proficiency in medical terminology are essential. This position also emphasizes team collaboration and a commitment to patient satisfaction.