Patient Care Agent (Inbound/Outbound) - Paid Training

SynergenX Health Holdings LLC; Houston (TX); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off with annual increases

6 paid holidays

Tuition reimbursement

Job summary

SynergenX Health is hiring an Inbound/Outbound Customer Care Representative in Houston, TX. This full-time role features a Monday–Friday schedule with paid on-site training and a starting pay of $19.50 per hour.

You will assist patients throughout their healthcare journey, scheduling appointments and resolving inquiries in a supportive, professional environment. Join a team that values collaboration, communication, and patient-first service.

Qualifications

• > High school diploma or GED required.
• > Experience in customer-facing roles preferred.
• > Proficient communication and active listening skills.
• > Ability to multitask and deliver a positive patient experience.

Responsibilities

• > Answer incoming calls and messages promptly and professionally.
• * Schedule patient appointments using our EHR system.
• * Respond to questions and route issues appropriately.
• * Document communications accurately in our CRM.
• * Provide a welcoming, helpful experience during every interaction.
• * Assist with administrative tasks as needed.

Skills

Customer service

Communication skills

Active listening

Attention to detail

Multitasking

Teamwork

Education

High school diploma or GED

Tools

CRM software

EHR software

Job description

SynergenX Health is hiring an Inbound/Outbound Customer Care Representative in Houston, TX. This full-time role features a Monday–Friday schedule with paid on-site training and a starting pay of $19.50 per hour.

You will assist patients throughout their healthcare journey, scheduling appointments and resolving inquiries in a supportive, professional environment. Join a team that values collaboration, communication, and patient-first service.