Inbound Care Advocate — Patient Support & Scheduling

SynergenX Health Holdings LLC; Houston (TX); On-site; USD 2,216,214 - 3,156,426; Full time

Benefits offered by this job

Paid training

401K with match

Tuition reimbursement

Job summary

SynergenX Health Holdings LLC in Houston, Texas is seeking full-time Inbound Customer Care Representatives. This position focuses on helping patients through their weight loss journey in a dynamic environment.

The role includes answering calls, scheduling appointments, and providing exceptional customer service. Candidates should have a high school diploma and at least one year of call center experience. Competitive pay at $19.50 hourly with benefits includes medical, dental, vision insurance, and career growth opportunities.

Qualifications

• 1+ year of high-volume call center experience.
• Experience with CRM or EHR software (minimum one year).
• Professional demeanor with a positive attitude.

Responsibilities

• Answer incoming calls and messages promptly.
• Schedule patient appointments in the EHR system.
• Document all communications in the CRM platform.

Skills

Communication skills

Attention to detail

Multitasking ability

Education

High School Diploma or GED

Tools

CRM software

EHR software

Job description

SynergenX Health Holdings LLC in Houston, Texas is seeking full-time Inbound Customer Care Representatives. This position focuses on helping patients through their weight loss journey in a dynamic environment.

The role includes answering calls, scheduling appointments, and providing exceptional customer service. Candidates should have a high school diploma and at least one year of call center experience. Competitive pay at $19.50 hourly with benefits includes medical, dental, vision insurance, and career growth opportunities.