Customer Care Representative Onsite

SynergenX Health Holdings LLC; Houston (TX); On-site; USD 2,216,214 - 3,156,426; Full time

Benefits offered by this job

Paid training

401K with match

Tuition reimbursement

Job summary

SynergenX Health Holdings LLC in Houston, Texas is seeking full-time Inbound Customer Care Representatives. This position focuses on helping patients through their weight loss journey in a dynamic environment.

The role includes answering calls, scheduling appointments, and providing exceptional customer service. Candidates should have a high school diploma and at least one year of call center experience. Competitive pay at $19.50 hourly with benefits includes medical, dental, vision insurance, and career growth opportunities.

Qualifications

• 1+ year of high-volume call center experience.
• Experience with CRM or EHR software (minimum one year).
• Professional demeanor with a positive attitude.

Responsibilities

• Answer incoming calls and messages promptly.
• Schedule patient appointments in the EHR system.
• Document all communications in the CRM platform.

Skills

Communication skills

Attention to detail

Multitasking ability

Education

High School Diploma or GED

Tools

CRM software

EHR software

Job description

Are you passionate about helping others and ready to make a difference in people’s lives? SynergenX Health is seeking Full-Time Inbound Customer Care Representatives to join our team! This role focuses on weight loss and clinical care, providing meaningful work in a supportive and dynamic environment.

We offer paid training and the opportunity to grow within a company that values both its employees and patients.

Why Join Us?

• Meaningful Work – Help patients on their weight loss journey.

• Competitive Pay & Benefits –$19.50 hourly/ Health, dental & vision insurance, 401K with match, paid time off, tuition reimbursement, employee discounts, and more.

• Career Growth – Professional development and advancement opportunities.

• Supportive Team – Work alongside a collaborative and dedicated staff.

Schedule:

• Monday–Friday, 9am - 6pm

• Two weeks of paid on-site training.

Responsibilities:

• Answer incoming calls and messages promptly and professionally.

• Schedule patient appointments in the EHR system.

• Handle inquiries, complaints, and routing with accuracy and care.

• Document all communications in the CRM platform.

• Provide excellent customer service and support administrative tasks as needed.

Qualifications:

• High School Diploma or GED.

• 1+ year of high-volume call center experience.

• Experience with CRM or EHR software (minimum one year).

• Strong communication skills, attention to detail, and ability to multitask.

• Professional demeanor, positive attitude, and good judgment.

• Must pass a routine criminal background check.

Benefits:

• Medical, Dental, & Vision Insurance

• Short/Long-Term Disability & $50K Life Insurance Policy

• 401K with up to 5% match

• Paid Time Off with annual increases

• 6 paid holidays off

• Tuition reimbursement (after 6 months FT)

• Employee service discounts (for you + one)

Ready to make a difference? Apply today to join SynergenX Health and help us provide exceptional care to our patients!