Patient Care Administrative Coordinator

BILH Performance Network; Needham, Northern (MA, KY); Hybrid; USD 28,000 - 37,000; Full time

Job summary

Beth Israel Deaconess Hospital Needham is seeking an Administrative Assistant to support outpatient specialty clinics in Needham, MA. You will verify insurance, manage prior authorizations, and document in the EMR while handling calls and messages for physicians.

The role involves scheduling surgeries and coordinating with hospital staff to ensure smooth operations while maintaining patient confidentiality.

Qualifications

• High School diploma or GED required.
• 1–3 years related work experience preferred.
• Strong customer service and communication skills.
• Familiarity with insurance verification and authorizations.
• Proficiency with Microsoft Office applications.

Responsibilities

• Verify insurance eligibility, benefits, referrals and prior authorizations.
• Coordinate and document in the electronic medical record.
• Answer and screen calls, take accurate messages for physicians.
• Schedule surgeries and coordinate with hospital staff.
• Prepare medical records and set up peer reviews as needed.

Skills

Customer service

Microsoft Office

Data entry

Written communication

Oral communication

Phone screening

Education

High School diploma or GED

Tools

EMR systems

Outlook/Office tools

Electronic medical records (EMR)

Job description

Beth Israel Deaconess Hospital Needham is seeking an Administrative Assistant to support outpatient specialty clinics in Needham, MA. You will verify insurance, manage prior authorizations, and document in the EMR while handling calls and messages for physicians.

The role involves scheduling surgeries and coordinating with hospital staff to ensure smooth operations while maintaining patient confidentiality.