Clinic Administrative Specialist: Patient Care & Scheduling

Beth Israel Lahey Health; Needham (MA); On-site; USD 28,000 - 37,000; Full time

Job summary

Beth Israel Lahey Health in Needham, MA seeks an Administrative Assistant for outpatient specialty clinics to provide scheduling, insurance verification, and records management. The role requires handling prior authorizations, referrals, and CPT/ICD-10 coding with strict confidentiality.

You will answer calls, screen messages, coordinate surgeries, and support physicians and staff while maintaining high-quality patient service and accuracy in the electronic medical record.

Qualifications

• High School diploma or GED is required.
• 0-1 years related work experience.
• Ability to work independently with minimal supervision.
• Excellent customer service skills.

Responsibilities

• Secures all required prior authorizations and documents in the EMR and follows up with authorization agents.
• Interviews patients or representatives to collect or verify information.
• Secures referrals for outpatient visits and documents in the EMR.
• Prepares medical records and sets up peer-to-peer reviews for physicians as needed.
• Schedules patient surgeries and coordinates with hospital staff.

Skills

Insurance verification

CPT/ICD-10 knowledge

Customer service

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Beth Israel Lahey Health in Needham, MA seeks an Administrative Assistant for outpatient specialty clinics to provide scheduling, insurance verification, and records management. The role requires handling prior authorizations, referrals, and CPT/ICD-10 coding with strict confidentiality.

You will answer calls, screen messages, coordinate surgeries, and support physicians and staff while maintaining high-quality patient service and accuracy in the electronic medical record.