Clinical Practice Lead: Patient Care & Operations

Beth-Israel-Lahey-Health; Boston (MA); On-site; USD 32,000 - 43,000; Full time

Job summary

Beth Israel Deaconess Medical Center is seeking a full-time clinic coordinator to support patient check-in, scheduling and medical assisting. You will liaise with patients and staff to ensure efficient care flow, maintain records, and provide guidance to junior teammates in daily operations.

The role requires basic computer skills, a high school diploma, and relevant healthcare exposure, with opportunities to advance within the clinic management tier.

Qualifications

• High school diploma or GED required.
• MA, EMT, CNA, LNA certificate or diploma, or clinical care experience.
• Good computer literacy and ability to use basic software.

Responsibilities

• Greet and check in patients, schedule appointments and assist with medical procedures.
• Communicate with patients and staff to ensure smooth clinic flow.
• Assemble and maintain patient records, demographics and insurance details.
• Support providers with phlebotomy, EKGs and vital signs as needed.
• Mentor team members and help improve clinic processes.

Education

High School diploma or GED

MA, EMT, CNA, LNA certificate or diploma

Clinical care experience

Tools

Basic computer skills

Web-based applications

Job description

Beth Israel Deaconess Medical Center is seeking a full-time clinic coordinator to support patient check-in, scheduling and medical assisting. You will liaise with patients and staff to ensure efficient care flow, maintain records, and provide guidance to junior teammates in daily operations.

The role requires basic computer skills, a high school diploma, and relevant healthcare exposure, with opportunities to advance within the clinic management tier.