Patient Billing & Services Specialist II – Financial Counseling

Washington University in St. Louis; United States; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Vacation: up to 22 days

Holidays

Health insurance packages

Transit U-Pass

403(b) retirement plan

Wellness programs

Family caregiver leave

Tuition assistance

Job summary

Washington University in St. Louis in Creve Coeur, MO is seeking a role focused on collecting insurance information and guiding patients on financial assistance related to their services. The position includes registering new patients, reviewing schedules, and handling appointment reminders.

Training in Basic Life Support is required within one month of hire. Responsibilities include explaining billing processes to patients and staff, assisting with account maintenance, and supporting staff with

Qualifications

• High school diploma or equivalent required.
• BLS certification from American Heart Association or American Red Cross required.
• Billing systems and third-party claims experience preferred (3 years).
• Basic Life Support certification must be obtained within one month of hire.

Responsibilities

• Obtains insurance information from patients and counsels alternative ways for financial assistance.
• Registers all new patients and assists with form completion.
• Reviews schedule for new patients and makes updates when necessary.
• Calls patients with appointment reminders; obtains insurance information and referral forms.
• Explains billing process to patients and third-party payers; answers inquiries.

Skills

Financial Information

Insurance

Interpersonal Relationships

Education

High school diploma or equivalent

Job description

Washington University in St. Louis in Creve Coeur, MO is seeking a role focused on collecting insurance information and guiding patients on financial assistance related to their services. The position includes registering new patients, reviewing schedules, and handling appointment reminders.

Training in Basic Life Support is required within one month of hire. Responsibilities include explaining billing processes to patients and staff, assisting with account maintenance, and supporting staff with