Patient Billing & Scheduling Specialist II

UNKNOWN; United States; On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Vacation & Holidays

Health insurance

Transit pass

Retirement plan

Wellness program

Caregiver leave

Job summary

Washington University in St. Louis is seeking a patient services coordinator to obtain insurance details, counsel on financial assistance, and schedule patients by phone or email with minimal direct contact.

The role involves coordinating with physicians and staff for urgent referrals, explaining billing processes, and supporting scheduling and account maintenance using Relatient reminders and standard office systems.

Qualifications

• Education: High school diploma or equivalent.
• Certifications: No specific license required.
• Work Experience: 3 years in relevant roles.

Responsibilities

• Obtains insurance information and counsels financial assistance options.
• Schedules and registers patients by phone or email.
• Coordinates with physicians for urgent or referred scheduling.
• Explains billing processes and handles inquiries from patients and payers.
• Uses Relatient reminders and maintains provider scheduling templates.

Skills

Billing Systems

Customer Service

Epic EHR

Financial Information

Insurance

Interpersonal Communication

Medical Office Support

Microsoft Excel

Microsoft Office

Microsoft Word

Organizing

Prioritization

Scheduling

Third Party Claims

Education

High school diploma

Job description

Washington University in St. Louis is seeking a patient services coordinator to obtain insurance details, counsel on financial assistance, and schedule patients by phone or email with minimal direct contact.

The role involves coordinating with physicians and staff for urgent referrals, explaining billing processes, and supporting scheduling and account maintenance using Relatient reminders and standard office systems.