Patient Billing & Services Specialist II

UNKNOWN; United States; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Vacation time

Health insurance

Transit pass

Retirement plan

Job summary

Washington University in St. Louis is seeking a Billing Support role to assist with patient registration, insurance information, and scheduling. You will explain billing processes, handle inquiries, and support billing staff in a busy medical office environment.

Ideal candidates will have a high school diploma, Basic Life Support certification within one month, and experience with billing systems and third-party claims. Join a team offering solid benefits and professional growth.

Qualifications

• High school diploma or equivalent required.
• Basic Life Support certification must be obtained within one month of hire date.
• Experience in Billing Systems and Third-Party Claims and/or Medical Office Setting preferred.

Responsibilities

• Obtains insurance information from patients and counsels alternative ways for financial assistance.
• Registers all new patients and assists with form completion.
• Reviews schedule for new patients and makes updates when necessary.
• Calls patients with appointment time reminders; obtains insurance information and referral forms.
• Explains billing process to patients; answers inquiries from patients and third-party payers.
• Explains billing process to other staff; assists with basic account maintenance activities.
• Assists patients with insurance questions regarding the billing process.
• Assists staff with sending out reminder cards and other scheduling duties.
• Performs other duties as assigned.

Skills

Customer Service

Effective Written Communication

Epic EHR

Financial Information

Insurance

Interpersonal Communication

Interpersonal Relationships

Medical Billing and Coding

Medical Insurance Claims

Office Organization

Organizing

Professional Etiquette

Scheduling

Team Collaboration

Education

High school diploma or equivalent

Basic Life Support Certification

Tools

Epic EHR

Job description

Washington University in St. Louis is seeking a Billing Support role to assist with patient registration, insurance information, and scheduling. You will explain billing processes, handle inquiries, and support billing staff in a busy medical office environment.

Ideal candidates will have a high school diploma, Basic Life Support certification within one month, and experience with billing systems and third-party claims. Join a team offering solid benefits and professional growth.