Patient Billing & Insurance Services Specialist II

Washington University in St. Louis; Missouri; Sur place; USD 25 000 - 36 000; Plein temps

Avantages offerts par ce poste

Up to 22 days of vacation

Health insurance packages

Metro transit U-Pass

403(b) Retirement Savings Plan

Résumé du poste

Washington University in St. Louis is seeking a Billing Support Associate in Creve Coeur, MO to help patients navigate insurance information, referrals, and financial assistance. The role involves registering new patients, reviewing schedules, and guiding the billing process.

You will communicate with patients, third-party payers, and staff, performing basic account maintenance and answering inquiries. A high school diploma and BLS certification within one month are required.

Qualifications

• High school diploma or equivalent required.
• Basic Life Support (BLS) certification must be obtained within one month of hire.
• Experience with Billing Systems and Third-Party Claims in a medical office or related customer service.
• Strong verbal and written communication skills for patient inquiries.

Responsabilités

• Obtains insurance information from patients and counsels on financial assistance options.
• Registers new patients and assists with form completion.
• Reviews schedule and updates patient information as needed.
• Places reminder calls and collects insurance details and referrals.
• Explains the billing process to patients and answers inquiries from patients and third-party payers.
• Assists with basic account maintenance and communicates with staff about billing.
• Helps patients with insurance questions related to billing.
• Supports scheduling tasks such as sending reminders.

Connaissances

Financial Information

Insurance

Interpersonal Relationships

Formation

High school diploma or equivalent

Description du poste

Washington University in St. Louis is seeking a Billing Support Associate in Creve Coeur, MO to help patients navigate insurance information, referrals, and financial assistance. The role involves registering new patients, reviewing schedules, and guiding the billing process.

You will communicate with patients, third-party payers, and staff, performing basic account maintenance and answering inquiries. A high school diploma and BLS certification within one month are required.