Patient Billing & Financial Services Specialist II

Washington University in St. Louis; United States; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Up to 22 days vacation

Competitive health insurance

Metro transit U-Pass

403(b) retirement plan

Job summary

Washington University in St. Louis is seeking a staff member to assist patients with insurance information and financial assistance, while handling patient registration and scheduling tasks. The role involves explaining billing processes and supporting staff with account maintenance.

The position requires a high school diploma, BLS certification, and experience in billing or medical office settings. Normal office and patient-care environment with a 40-hour work week are expected.

Qualifications

• High school diploma or equivalent required.
• Basic Life Support certification required; online certifications with no skills assessment do not meet requirements.

Responsibilities

• Obtain insurance information from patients and advise on financial assistance options.
• Register new patients and assist with form completion.
• Review schedules for new patients and update as needed.
• Call patients to remind appointments and collect insurance details.

Skills

Interpersonal communication

Financial information awareness

Insurance knowledge

Education

High school diploma or equivalent

Basic Life Support certification

Job description

Washington University in St. Louis is seeking a staff member to assist patients with insurance information and financial assistance, while handling patient registration and scheduling tasks. The role involves explaining billing processes and supporting staff with account maintenance.

The position requires a high school diploma, BLS certification, and experience in billing or medical office settings. Normal office and patient-care environment with a 40-hour work week are expected.