Patient Billing & Financial Counseling Specialist

Washington University in St. Louis; St. Louis (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Transit pass

Tuition assistance

Paid time off

Caregiver leave

Job summary

Washington University in St. Louis seeks a billing specialist to obtain insurance details, counsel on financial assistance, and register patients. You will explain the billing process to patients and staff and support scheduling with reminders.

Responsibilities include assisting with insurance questions, basic account maintenance, and coordinating with the team to ensure smooth patient flow. Relevant qualifications include a high school diploma and BLS certification within one month of hire.

Qualifications

• High school diploma or equivalent required.
• Basic Life Support certification must be obtained within 1 month of hire.
• Experience in billing systems, third-party claims or medical office settings is preferred.

Responsibilities

• Obtains insurance information from patients and counsels options for financial assistance.
• Registers new patients and assists with form completion.
• Explains billing process to patients and staff; handles inquiries from third-party payers.

Skills

Customer Service

Effective Written Communication

Epic EHR

Financial Information

Insurance

Interpersonal Communication

Interpersonal Relationships

Medical Billing and Coding

Medical Insurance Claims

Office Organization

Organizing

Professional Etiquette

Scheduling

Team Collaboration

Education

High school diploma or equivalent

Tools

Epic EHR

Job description

Washington University in St. Louis seeks a billing specialist to obtain insurance details, counsel on financial assistance, and register patients. You will explain the billing process to patients and staff and support scheduling with reminders.

Responsibilities include assisting with insurance questions, basic account maintenance, and coordinating with the team to ensure smooth patient flow. Relevant qualifications include a high school diploma and BLS certification within one month of hire.