Patient Billing & Service Specialist

EMSA- Emergency Medical Services Authority; Oklahoma City (OK); On-site; USD 34,000 - 40,000; Full time

Job summary

A leading hospital service provider is seeking an entry-level Customer Service Representative in Oklahoma City. The role involves answering patient inquiries, processing documents, and maintaining accurate records in a dynamic health services environment. The ideal candidate will have a background in medical billing and a strong customer service orientation, demonstrating the ability to work independently and collaboratively within a team.

Qualifications

• Minimum two years’ experience in a hospital or insurance workflows.
• Customer service experience required.
• Strong attention to detail.

Responsibilities

• Answer patient inquiries and document information accurately.
• Process correspondence and handle disputes effectively.
• Maintain knowledge of industry standards and organizational policies.

Skills

Medical billing knowledge

HIPAA knowledge

Typing speed (35 WPM)

Proficiency in Microsoft Office

Time management

Teamwork

Education

GED or High School Diploma

Job description

A leading hospital service provider is seeking an entry-level Customer Service Representative in Oklahoma City. The role involves answering patient inquiries, processing documents, and maintaining accurate records in a dynamic health services environment. The ideal candidate will have a background in medical billing and a strong customer service orientation, demonstrating the ability to work independently and collaboratively within a team.