Patient Experience Coordinator

The Clinic @ Central Oklahoma Family Medical Center; Ada (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

A community healthcare center in Oklahoma is seeking a Patient Services Specialist responsible for ensuring accurate check-in and check-out procedures, verifying insurance, and scheduling patient appointments. Candidates must have a high school diploma and customer service experience. You will play an integral role in maintaining patient confidentiality and supporting healthcare team operations. A positive attitude and flexibility in work locations are essential for this role.

Qualifications

• Customer service experience required.
• Ability to work and communicate with a multidisciplinary healthcare team.
• Basic computer skills are required.

Responsibilities

• Check in/out patients for appointments and collect copays.
• Answer the phone and direct calls as appropriate.
• Maintain provider schedules and assist in training Patient Services Specialists.
• Ensure patient confidentiality compliant with HIPAA.

Skills

Customer service experience

Basic computer skills

Phone etiquette

Ability to work in a multidisciplinary healthcare team

Education

High School graduate or equivalent

Job description

A community healthcare center in Oklahoma is seeking a Patient Services Specialist responsible for ensuring accurate check-in and check-out procedures, verifying insurance, and scheduling patient appointments. Candidates must have a high school diploma and customer service experience. You will play an integral role in maintaining patient confidentiality and supporting healthcare team operations. A positive attitude and flexibility in work locations are essential for this role.