Customer Support Specialist — Billing & Inquiries

Kedia Corporation; Moore (OK); On-site; USD 30,000 - 40,000; Part time

Job summary

A dynamic service-oriented company in Moore, OK, is seeking a Customer Service Representative. Responsibilities include providing information to customers, handling complaints, and maintaining records. The ideal candidate will possess strong active listening skills, a service-oriented mindset, and the ability to resolve issues efficiently. Familiarity with contact center and CRM software is preferred. This position offers a chance to grow in a challenging and fast-paced environment.

Qualifications

• Strong communication skills and ability to listen actively.
• Experience in customer service roles preferred.
• Must be detail-oriented and organized.

Responsibilities

• Confer with customers to provide product information.
• Resolve customer complaints efficiently.
• Maintain records of customer interactions.

Skills

Active Listening

Service Orientation

Critical Thinking

Negotiation

Writing

Tools

Predictive dialers

Contact center software

CRM software

Job description

A dynamic service-oriented company in Moore, OK, is seeking a Customer Service Representative. Responsibilities include providing information to customers, handling complaints, and maintaining records. The ideal candidate will possess strong active listening skills, a service-oriented mindset, and the ability to resolve issues efficiently. Familiarity with contact center and CRM software is preferred. This position offers a chance to grow in a challenging and fast-paced environment.