Patient Care & Support Specialist

Lincare; Enid (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

A healthcare services company based in Oklahoma is seeking an employee to manage customer communications effectively. The candidate will handle inbound and outbound calls, assess customer needs for additional products/services, and ensure compliance with physician orders. The role also involves documenting interactions and entering customer orders in the computerized system. This position is vital for maintaining customer satisfaction and supporting healthcare directives.

Responsibilities

• Communicates with customers via inbound and outbound calls.
• Assesses customer need for additional products/services.
• Documents calls in the computerized record keeping system.

Job description

A healthcare services company based in Oklahoma is seeking an employee to manage customer communications effectively. The candidate will handle inbound and outbound calls, assess customer needs for additional products/services, and ensure compliance with physician orders. The role also involves documenting interactions and entering customer orders in the computerized system. This position is vital for maintaining customer satisfaction and supporting healthcare directives.