Medical Billing & Collections Specialist

Memorial Health System of Southwest Oklahoma; Lawton (OK); On-site; USD 32,000 - 52,000; Full time

Job summary

Memorial Health System of Southwest Oklahoma is seeking a Customer Service Agent to handle patient billing inquiries, process payments, set up plans, and resolve account discrepancies. The role involves disputing claims, payroll deductions, and coordinating with third-party vendors while protecting PHI and following company policies.

Ideal candidates will have strong communication, Excel proficiency, and 2 years of hospital billing experience in a medical office setting.

Qualifications

• Strong organization, reading, writing and communication.
• Proficient in Excel.
• 2 years hospital/medical billing or understanding of hospital billing.
• High School Diploma with ability to work independently.
• Must type 50 wpm and 10-key calculator.
• Medical terminology helpful.

Responsibilities

• Handle billing inquiries from patients and third-party liaisons.
• Process payments and set up payment plans.
• Dispute claims with clinics/departments.
• Investigate A/R discrepancies and PHI handling.
• Operate multiple EHR systems daily.

Skills

Communication

Excel

Billing knowledge

Typing 50 wpm

10-key calculator

Education

High School Diploma

Tools

EHR systems

Job description

Memorial Health System of Southwest Oklahoma is seeking a Customer Service Agent to handle patient billing inquiries, process payments, set up plans, and resolve account discrepancies. The role involves disputing claims, payroll deductions, and coordinating with third-party vendors while protecting PHI and following company policies.

Ideal candidates will have strong communication, Excel proficiency, and 2 years of hospital billing experience in a medical office setting.