Patient Billing & Scheduling Specialist

Washington University in St. Louis; United States; On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Vacation

Health insurance

Transit benefits

Tuition assistance

Job summary

Washington University in St. Louis seeks a patient financial services assistant to obtain insurance details, counsel on financial assistance, and schedule patient appointments via phone or email.

Responsibilities include coordinating urgent or referred scheduling and communicating with clinical staff to ensure smooth workflow. The role involves explaining billing processes to patients and handling inquiries from patients and third-party payers, with normal office conditions and no required

Qualifications

• Education: High school diploma or equivalent high school certification or combination of education and/or experience.
• Certifications/Professional Licenses: No specific certification/professional license is required for this position.
• Work Experience: No specific work experience is required for this position.
• Skills: Not Applicable
• Driver's License: A driver's license is not required for this position.

Responsibilities

• Obtains insurance information from patients and counsels alternative ways for financial assistance.
• Communicates with physicians and clinical staff to assist with scheduling urgent or referred patient scheduling calls/requests.
• Reviews schedule for new patients, updating when necessary.
• Calls patients with appointment time reminder, obtaining insurance information and referral forms.
• Explains billing process to patients, answers inquiries from patients and third-party payers.

Education

High school diploma or equivalent high school certification or combination of education and/or experience.

Job description

Washington University in St. Louis seeks a patient financial services assistant to obtain insurance details, counsel on financial assistance, and schedule patient appointments via phone or email.

Responsibilities include coordinating urgent or referred scheduling and communicating with clinical staff to ensure smooth workflow. The role involves explaining billing processes to patients and handling inquiries from patients and third-party payers, with normal office conditions and no required