Patient Access & Scheduling Specialist

WUSTL; St. Louis (MO); On-site; USD 23,887 - 34,991; Full time

Benefits offered by this job

Vacation days

Holidays and sick time

Health insurance packages

403(b) retirement savings plan

Tuition assistance

Wellness programs

Transit U-Pass

Job summary

Washington University in St. Louis is seeking a Medical Office Assistant to provide clinical office support, greet patients, verify insurance information, and collect co-pays in a normal office setting.

The role includes scheduling appointments, handling referrals, and assisting with billing questions while ensuring HIPAA compliance. Responsibilities include greeting patients, confirming demographic data, distributing forms, balancing payments, and coordinating reminders for appointments and

Qualifications

• High-school diploma or equivalent.
• Basic Life Support certification (American Heart Association)
• Basic Life Support certification (American Red Cross)
• 2 years of experience in a medical office setting
• Strong communication, computer literacy, insurance knowledge, and medical terminology

Responsibilities

• Greet patients and assist with form completion.
• Verify patient insurance and demographic information.
• Provide HIPAA, arbitration, and consent-to-treat forms.
• Collect co-pays and balance receipts/payments.
• Manage scheduling and reminders for new and returning patients.
• Prepare charts for daily appointments as needed.
• Assist patients with billing questions.
• Support scheduling tasks and reminder communications.

Skills

Communication

Computer literacy

Insurance

Interpersonal relationships

Medical terminology

Education

High-school diploma or equivalent

Tools

Basic Life Support

Job description

Washington University in St. Louis is seeking a Medical Office Assistant to provide clinical office support, greet patients, verify insurance information, and collect co-pays in a normal office setting.

The role includes scheduling appointments, handling referrals, and assisting with billing questions while ensuring HIPAA compliance. Responsibilities include greeting patients, confirming demographic data, distributing forms, balancing payments, and coordinating reminders for appointments and