Patient Billing & Financial Counseling Specialist II

Washington University in St. Louis; St. Louis (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Metro transit U-Pass

403(b) Retirement Savings Plan

Wellness programs

Caregiver leave

Job summary

Washington University in St. Louis seeks a Billing Clerk to obtain insurance information, counsel patients on financial assistance, and support medical office billing processes.

The role involves registering patients, updating schedules, and handling inquiries from patients and third-party payers. A high school diploma is required; Basic Life Support certification may be required or obtained within one month of hire.

Qualifications

• High school diploma or equivalent required.
• BLS certification preferred or to be obtained within one month of hire.
• 3+ years of experience with billing systems and third-party claims in a medical office setting.

Responsibilities

• Obtain insurance information from patients and explain billing and financial assistance options.
• Register new patients and assist with form completion.
• Review schedules and update as needed for new patients.
• Call patients with appointment reminders and verify insurance details.
• Explain billing processes to patients and respond to inquiries from patients and payers.

Skills

Not Applicable

Education

High school diploma or equivalent

Job description

Washington University in St. Louis seeks a Billing Clerk to obtain insurance information, counsel patients on financial assistance, and support medical office billing processes.

The role involves registering patients, updating schedules, and handling inquiries from patients and third-party payers. A high school diploma is required; Basic Life Support certification may be required or obtained within one month of hire.