Patient Billing & Scheduling Pro II

Washington University in St. Louis; St. Louis (MO); Vor Ort; USD 25.000 - 37.000; Vollzeit

Zusammenfassung

Washington University in St. Louis seeks a dedicated office coordinator to collect insurance information, counsel patients on financial assistance, and schedule appointments by phone or email.

You will interact with physicians and clinical staff to arrange urgent or referred scheduling, explain billing steps, and support staff with account and reminder tasks. This role involves regular coordination with internal teams, handling third-party payer inquiries, and maintaining accurate patient

Qualifikationen

• High school diploma or equivalent.
• Minimum 3 years of relevant experience in a similar role.
• Experience with billing systems, insurance processes and third party claims.

Aufgaben

• Obtain insurance information and counsel patients on financial assistance options.
• Schedule and register patients by phone or email; coordinate with physicians and staff.
• Provide scheduling services including collecting demographics and insurance details.
• Explain billing processes to patients and respond to inquiries from patients and payers.
• Assist with reminder calls and scheduling changes using Relatient system; update templates as needed.
• Perform basic account maintenance tasks and support staff with payments and insurance questions.

Kenntnisse

Billing Systems

Customer Service

Interpersonal Communication

Medical Office Support

Organizing

Prioritization

Scheduling

Third Party Claims

Insurance

Financial Information

Ausbildung

High school diploma

Tools

Epic EHR

Microsoft Excel

Microsoft Office

Microsoft Word

Jobbeschreibung

Washington University in St. Louis seeks a dedicated office coordinator to collect insurance information, counsel patients on financial assistance, and schedule appointments by phone or email.

You will interact with physicians and clinical staff to arrange urgent or referred scheduling, explain billing steps, and support staff with account and reminder tasks. This role involves regular coordination with internal teams, handling third-party payer inquiries, and maintaining accurate patient