Patient Access & Scheduling Specialist II

UNKNOWN; United States; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Vacation days

Retirement plan (403b)

Job summary

Washington University in St. Louis seeks an office support specialist to greet patients, collect co-pays, verify insurance, and schedule appointments. The role includes handling forms, assisting with billing inquiries, and ensuring accurate patient demographics for daily operations.

The position requires a high school diploma, BLS certification, and 2+ years in a medical office or related customer service setting. It offers a standard 40-hour week in a clinical environment.

Qualifications

• High school diploma or equivalent is required.
• Basic Life Support (BLS) certification is required.
• 2+ years in a medical office setting or related customer service role is preferred.

Responsibilities

• Greets patients and assists with form completion.
• Verifies insurance and demographic information; collects co-pays.
• Schedules appointments and voice reminders; balances receipts and payments.

Skills

Communication

Computer literacy

Insurance knowledge

Interpersonal relationships

Medical terminology

Education

High school diploma or equivalent

Job description

Washington University in St. Louis seeks an office support specialist to greet patients, collect co-pays, verify insurance, and schedule appointments. The role includes handling forms, assisting with billing inquiries, and ensuring accurate patient demographics for daily operations.

The position requires a high school diploma, BLS certification, and 2+ years in a medical office or related customer service setting. It offers a standard 40-hour week in a clinical environment.