Patient Billing & Insurance Follow-Up Specialist

Baptist Health (Jacksonville); Jacksonville (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Baptist Health (Jacksonville) is seeking a Patient Financial Services Representative to support billing and accounts receivable. This role emphasizes strong customer service, clear communication with patients, insurers, and physician offices, and resolving accounts efficiently.

The position requires a high school diploma or equivalent and prefers prior billing experience. Strong communication skills are essential for success in this role at our Metro Square location in Jacksonville, FL.

Qualifications

• High school diploma or equivalent required.
• Billing and accounts receivable experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Follow up with insurance companies on outstanding balances.
• Assist patients with billing questions and concerns.
• Communicate with physician offices to obtain needed information to resolve accounts.

Skills

Customer service

Communication

Billing knowledge

Tools

Billing software

Job description

Baptist Health (Jacksonville) is seeking a Patient Financial Services Representative to support billing and accounts receivable. This role emphasizes strong customer service, clear communication with patients, insurers, and physician offices, and resolving accounts efficiently.

The position requires a high school diploma or equivalent and prefers prior billing experience. Strong communication skills are essential for success in this role at our Metro Square location in Jacksonville, FL.