Patient Billing & Accounts Specialist

Baptist Health; Jacksonville (FL); On-site; USD 38,000 - 46,000; Full time

Job summary

Baptist Health in Jacksonville, FL is seeking a Patient Financial Services Representative to support billing and accounts receivable processes. The role involves following up with insurance companies on outstanding balances, assisting patients with billing questions, and coordinating with physician offices to obtain needed information to resolve accounts.

The position emphasizes strong customer service, clear communication, and proactive follow-up to ensure accurate and timely resolutions.

Qualifications

• High school diploma or equivalent required.
• Billing and accounts receivable experience preferred.
• Strong customer service and communication skills.

Responsibilities

• Supports the billing and accounts receivable process by following up with insurance companies on outstanding balances.
• Assists patients with billing questions and communicates with physician offices to obtain information needed to resolve accounts.
• Requires strong customer service, communication, and follow-up skills.

Skills

Customer service

Communication

Follow-up

Education

High school diploma or equivalent

Job description

Baptist Health in Jacksonville, FL is seeking a Patient Financial Services Representative to support billing and accounts receivable processes. The role involves following up with insurance companies on outstanding balances, assisting patients with billing questions, and coordinating with physician offices to obtain needed information to resolve accounts.

The position emphasizes strong customer service, clear communication, and proactive follow-up to ensure accurate and timely resolutions.