Patient Billing & Insurance AR Specialist

Baptist Health (Jacksonville); United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Baptist Health (Jacksonville) is seeking a Patient Financial Services Representative to support billing and accounts receivable workflows. You will follow up with insurance companies on outstanding balances and assist patients with billing questions, ensuring accurate information flows to physicians' offices.

This role emphasizes strong customer service, clear communication, and reliable follow-up with patients, insurers, and providers to resolve accounts efficiently.

Qualifications

• High school diploma or equivalent required.
• Billing and accounts receivable experience preferred.
• Strong customer service and communication skills.
• Ability to communicate professionally with patients, insurance companies, and physician offices.

Responsibilities

• Support billing and accounts receivable by following up with insurance companies on outstanding balances.
• Assist patients with billing questions and explanations.
• Communicate with physician offices to obtain information needed to resolve accounts.

Skills

Customer service

Professional communication

Education

High school diploma or equivalent

Job description

Baptist Health (Jacksonville) is seeking a Patient Financial Services Representative to support billing and accounts receivable workflows. You will follow up with insurance companies on outstanding balances and assist patients with billing questions, ensuring accurate information flows to physicians' offices.

This role emphasizes strong customer service, clear communication, and reliable follow-up with patients, insurers, and providers to resolve accounts efficiently.