Patient Financial Services Rep Baptist Health

349 Pavilion Infusion Therapy, Inc.; United States; Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

Baptist Health (Jacksonville) is seeking a Patient Financial Services Representative to support billing and accounts receivable workflows. You will follow up with insurance companies on outstanding balances and assist patients with billing questions, ensuring accurate information flows to physicians' offices.

This role emphasizes strong customer service, clear communication, and reliable follow-up with patients, insurers, and providers to resolve accounts efficiently.

Qualifications

• High school diploma or equivalent required.
• Billing and accounts receivable experience preferred.
• Strong customer service and communication skills.
• Ability to communicate professionally with patients, insurance companies, and physician offices.

Responsabilités

• Support billing and accounts receivable by following up with insurance companies on outstanding balances.
• Assist patients with billing questions and explanations.
• Communicate with physician offices to obtain information needed to resolve accounts.

Connaissances

Customer service

Professional communication

Formation

High school diploma or equivalent

Description du poste

About Baptist Health Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as “most preferred” for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.

Patient Financial Services Representative

The Patient Financial Services Representative supports the billing and accounts receivable process by following up with insurance companies on outstanding balances, assisting patients with billing questions, and communicating with physician offices to obtain information needed to resolve accounts. This role requires strong customer service, communication, and follow-up skills.

Requirements

• High school diploma or equivalent required
• Billing and accounts receivable experience preferred
• Strong customer service and communication skills
• Ability to communicate professionally with patients, insurance companies, and physician offices

Primary Location

Metro Square 3563 Philips Hwy Jacksonville, FL 32207 United States of America

Baptist Health’s care for the community spans generations. Together, we’re the largest group of people in Northeast Florida focused on innovative health care for patients, improving the health equity of our neighbors, and creating a welcoming workplace for team members where everyone’s voice is heard.