Patient Billing & Services Rep II – Care & Billing

UNKNOWN

Northern (KY)

Hybrid

USD 32,000 - 45,000

Full time

6 days ago

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Benefits offered by this job

Vacation days

Holiday pay

Health insurance

Transit pass

403(b) Retirement Savings Plan

Tuition remission

Job summary

Washington University in St. Louis is seeking staff to support patient front-desk and billing-related tasks. The role includes collecting insurance information, registering new patients, updating schedules, and providing billing explanations to patients and third-party payers.

The position also involves coordinating reminders and supporting scheduling activities. The role emphasizes patient service, collaboration with staff, and adherence to standard admission and billing procedures, with a

Qualifications

BLS certification within one month of hire.
Experience assisting patients with billing questions is a plus.

Responsibilities

Obtain insurance information from patients and counsel on financial assistance.
Register new patients and assist with form completion.
Review schedules for new patients and update as needed.
Call patients with appointment reminders and collect referral forms.
Explain billing processes to patients and answer inquiries from patients and third‑party payers.
Explain billing processes to staff and assist with basic account maintenance.
Assist patients with insurance questions regarding billing.
Assist staff with sending reminders and scheduling duties.
Perform other duties as assigned.