Patient Experience Scheduler - Part Time

UW Health; Village of Prairie du Sac (WI); Sur place; USD 23 000 - 33 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Paid time off

Free bus pass

Résumé du poste

UW Health is seeking a Part-Time Patient Scheduling Specialist to serve as the first point of contact for patients, scheduling across multiple locations to deliver a remarkable experience. You will handle phone, in-person, and electronic scheduling while supporting patients and families with their needs.

The role emphasizes excellent customer service, coordination with clinic staff, and proactive outreach to book appointments.

Qualifications

• Minimum - High school diploma or equivalent.
• Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
• Minimum - One (1) year of previous experience in an office or customer service environment.
• Preferred - Previous experience working in healthcare scheduling or scheduling of patients.

Responsabilités

• Schedule appointments via phone, in-person or electronic correspondence.
• Impact patient experience by making it easier to schedule across locations with one call.
• Assist patients and families with appointment scheduling needs.
• Make outgoing calls to schedule appointments.
• Coordinate with clinic staff to ensure timely care for patients.

Connaissances

Customer service

Scheduling

Phone communication

Formation

High school diploma or equivalent

Associate or Bachelor's degree (Business Admin/Healthcare)

Description du poste

UW Health is seeking a Part-Time Patient Scheduling Specialist to serve as the first point of contact for patients, scheduling across multiple locations to deliver a remarkable experience. You will handle phone, in-person, and electronic scheduling while supporting patients and families with their needs.

The role emphasizes excellent customer service, coordination with clinic staff, and proactive outreach to book appointments.