Patient Admin Specialist II - Scheduling & Front Desk

Stanford Health Care; California; Sur place; USD 75 000 - 84 000; Plein temps

Résumé du poste

Stanford Health Care is seeking a Patient Administrative Specialist II (SEIU) to manage new patient coordination, surgery scheduling, and front office tasks in the outpatient clinic. This role supports daily clinic operations and offers a defined career ladder as you demonstrate the skills, knowledge, and experience at each level.

Responsibilities include greeting patients, verifying insurance, completing registration, handling calls and messages, managing documentation, and using EMR systems.

Qualifications

• High school diploma or GED required.
• Knowledge of Windows-based office software and medical terminology.
• Strong written and phone verbal communication skills; ability to manage multiple priorities.

Responsabilités

• Greet patients, complete registration check-in/out, verify insurance information.
• Respond to questions about appointments, authorizations, payments, billing, and scheduling.
• Handle inbound/outbound calls, route messages, and manage patient correspondence.
• Process forms and use electronic medical records systems.
• Coordinate referrals and schedule patient appointments per guidelines.

Connaissances

Windows proficiency

Phone/Verbal communication

Time management

Organizational skills

Formation

High school diploma or GED

Outils

EMR systems

Office software

Description du poste

Stanford Health Care is seeking a Patient Administrative Specialist II (SEIU) to manage new patient coordination, surgery scheduling, and front office tasks in the outpatient clinic. This role supports daily clinic operations and offers a defined career ladder as you demonstrate the skills, knowledge, and experience at each level.

Responsibilities include greeting patients, verifying insurance, completing registration, handling calls and messages, managing documentation, and using EMR systems.