Hybrid Patient Experience & Scheduling Specialist

LE0010 Stanford Health Care; Palo Alto (CA); Hybride; USD 48 000 - 54 000; Plein temps

Résumé du poste

Stanford Health Care in Palo Alto, CA is seeking a Patient Administrative Specialist to manage patient coordination, scheduling, and front-office tasks in a hybrid outpatient setting.

The role requires at least three years in healthcare, strong communication, and proficiency with EMR systems. You will support registration, insurance verification, and care coordination while collaborating across clinic teams.

Qualifications

• High School Diploma or GED required.
• At least three years of related healthcare experience.
• Knowledge of Windows-based office software and medical terminology.

Responsabilités

• Greet and register patients; check-in and check-out; verify insurance information.
• Handle complex scheduling, appointments, and referrals.
• Manage patient communications via phone and messaging; coordinate with providers.

Connaissances

Written & verbal communication

Phone skills

Time management

Organizational skills

Problem solving

Formation

High School Diploma/GED

Associate or Bachelor's degree in health-related field (preferred)

Outils

EMR systems

Description du poste

Stanford Health Care in Palo Alto, CA is seeking a Patient Administrative Specialist to manage patient coordination, scheduling, and front-office tasks in a hybrid outpatient setting.

The role requires at least three years in healthcare, strong communication, and proficiency with EMR systems. You will support registration, insurance verification, and care coordination while collaborating across clinic teams.