Hybrid Patient Admin Specialist — Scheduling & Intake

Stanford Health Care; Palo Alto (CA); Hybride; USD 48 000 - 54 000; Plein temps

Résumé du poste

Stanford Health Care in Palo Alto is seeking a Patient Administrative Specialist III to manage new patient coordination, scheduling, and front office tasks in a busy outpatient clinic.

You will greet patients, verify insurance, schedule appointments, and handle complex inquiries. A strong focus on accuracy, empathy, and collaboration with providers is essential for delivering exceptional patient experiences.

Qualifications

• High school diploma or GED required.
• Three years of healthcare experience.
• Ability to handle complex registrations and scheduling.
• Excellent communication and coordination skills.

Responsabilités

• Greet patients and complete registration check-in/out.
• Verify insurance information and eligibility.
• Schedule referrals and appointments; manage referrals.
• Answer calls and route messages; manage documentation.
• Coordinate with providers and ensure timely care.

Connaissances

Patient coordination

Phone skills

Registration/check-in

Scheduling

Medical terminology

Customer service

Formation

High School Diploma/GED

Associate or Bachelor’s in health field

Outils

EMR systems

Windows Office

Medical billing software

Description du poste

Stanford Health Care in Palo Alto is seeking a Patient Administrative Specialist III to manage new patient coordination, scheduling, and front office tasks in a busy outpatient clinic.

You will greet patients, verify insurance, schedule appointments, and handle complex inquiries. A strong focus on accuracy, empathy, and collaboration with providers is essential for delivering exceptional patient experiences.