PATIENT ACCESS-WEEKENDS ONLY

Premier Health Partners; Dayton (OH); On-site; USD 25,000 - 32,000; Part time

Job summary

Miami Valley Hospital – Berry Building is seeking a Patient Access Specialist for weekends. The role handles financial counseling, co-pay collection, and patient registration while ensuring accurate demographic data entry in the ADT system.

It requires verifying insurance benefits and obtaining pre-certifications when needed, maintaining compliance and patient confidentiality. The position emphasizes exceptional customer service, time management, and strong communication with physicians,

Qualifications

• Minimum education: High School completion or GED.
• 1–3 years of customer service or hospital front desk experience.
• Associates degree preferred in healthcare or related field.
• Proficiency with Windows-based computer systems and 25 wpm typing.

Responsibilities

• Provide financial counseling and assist with collecting co-pays and deductibles.
• Register patients and schedule appointments in the ADT system and collect demographic/financial information.
• Verify insurance benefits and obtain pre-certifications when applicable.
• Ensure compliance with regulatory requirements and hospital policies.
• Maintain excellent customer service and communicate with physicians, patients and staff.

Skills

Customer service

Time management

Interpersonal skills

Financial counseling

Education

High School diploma or GED

Associates Degree preferred in healthcare or related field

Job description

PATIENT ACCESS SPECIALIST - WEEKENDS ONLY

MIAMI VALLEY HOSPITAL - BERRY BUILDING

PART TIME / WEEKENDS DAYS , (MUST WORK 12 HOURS BOTH SAT AND SUN, AND ROTATING HOLIDAYS)

48 HOURS EVERY TWO WEEKS

The Patient Access Specialist is responsible for the financial counseling, collecting co-pays and deductibles and/or providing financial assistance education to patients and their families. They are responsible for stat registering, scheduling appointments, completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system, verifying insurance benefit information, generation of the ABN, reviewing orders for compliancy, completion of MSP, obtaining financial and treatment consents, placing of ordered medical procedures, obtaining a pre-certification when applicable while maintaining compliance with regulatory requirements.

The Patient Access Specialist must demonstrate Customer Focus with Patience, Composure, and Compassion. Must be able to Deal with Ambiguity by effectively coping with change; possess strong Time Management skills, Interpersonal Savvy, while supporting Peer Relationships. Demonstrates expert Functional/Technical skills while providing financial assessment and evaluation of each patient entering the hospital. The Patient Access Specialist must comprehend the hospital’s financial policies, possess the ability to apply it to the patient, and secure payment for the patient’s hospital liability. Patient Access Specialist are required to maintain excellent customer service standards at all times in order to effectively communicate with physicians, physician offices, patients, and co-workers.

Patient Access Specialists are required to efficiently perform all duties while ensuring patient confidentiality and privacy rights.

Education

Minimum Level of Education Required: High School completion / GED

Additional Requirements

Preferred educational qualifications: Associates Degree preferred in healthcare or related business field.

Position specific testing requirement: Must be proficient in Windows-based computer technology, including keyboarding and typing at least 25 wpm.

Licensure/Certification/Registration

Medical Terminology certification preferred.

Experience

Minimum Level of Experience Required: 1 - 3 years of job-related experience

Preferred experience: Customer service, general clerical/office, hospital, medical office/clinic, or insurance company. Applicable class work may be substituted for previous work experience.